COVID-19

Covid-19 Response:

When you thought planning a wedding during this time of crisis was hard enough Australia has been hit with a second wave and we want you to know that our staff are here to help you in whatever way we can.

Oleg Cassini is monitoring the ever-evolving COVID-19 outbreak closely and are following advice from the World Health Organisation and Australia's Chief Medical Officer.

The health and safety of our customers and staff continues to remain our number one priority.

With this in mind please note that in accordance to Stage 4 Restrictions imposed in Victoria our Carlton showroom is closed until further notice.

SYDNEY


 

Our Alexandria showroom is open and our stylists are ready to help you find your dream dress. Please note we have placed the following measures to ensure your safety:


  • As soon as you enter our showroom please clean your hands with the hand-sanitiser provided.
  • We ask that you try to bring no more than two guests along to your appointment unless absolutely necessary. If you have a large bridal party and are booked in for a bridesmaids appointment please contact us referencing the date and time of your appointment and we will see what we can do to facilitate your group.
  • If you feel unwell (or anyone in your group feels unwell) please do not attend your appointment. Contact us and we will happily reschedule your appointment for a day when you are feeling better.
  • If you have recently travelled overseas or to any Covid hotspots our staff are here to assist you virtually until it is safe to do so face to face.
  • We have asked staff members that feel unwell or have been overseas in the last 14 days to not attend the showroom.

MELBOURNE


Update 3 August 2020:

In order to do our part to help stop the spread of this virus we have temporarily closed our Carlton Showroom until further notice


  • If you have an appointment booked in our Melbourne showroom and you are yet to be contacted, please kindly contact one of our staff members to reschedule your appointment or book you in for a virtual consultation
  • You can read more about our virtual appointments here
  • Most importantly, stay safe - we will get through this together

Shop from home

If you are not sure whether a virtual appointment is for you, we are also offering customers the ability to shop from home for their wedding needs. For bridesmaids shopping we are sending out free swatches, bridesmaids bibles and tape measures as well as offering virtual appointment with an expert bridesmaid stylist. For brides we are offering virtual appointments with an expert bridal stylist who can provide advice in relation to style, colour, size etc.

We continue to offer a fantastic range of ready to wear bridal which can be exchanged or returned if they do not make your heart flutter!

These ready to wear gowns will arrive within 5 weeks and you can try them on in the comfort and safety of your home. Why not combine this shop at home option with a virtual consultation so we can talk you through the gown and help with any sizing/fit or alteration questions!

Thank you for your ongoing support...

We want to thank you all for your overwhelming support thus far and to reassure you that even if you are unable to visit the showroom at this stage to be served face-to-face, we are still going strong online, and are available to assist with any enquiries on our socials, or by contactingenquiries@olegcassini.com.au

We look forward to meeting you in our showrooms (or on our computer screens) soon and helping to make your wedding dreams come true.

P.S Please note that our production is unaffected and all gowns that have been ordered (and that will be ordered) will be produced and delivered within the timeframe advertised.