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Long Sleeve Off-the-Shoulder Trumpet Wedding Dress
We want all our brides to be completely happy with their decision and love their purchase! With this in mind we have formulated our returns policy to ensure our customers are completely satisfied.
Please note items must be returned by mail. We do not accept returns at our showroom.
All items being returned must be in original condition - unworn, unwashed, unaltered, undamaged, clean and must have the tags intact and attached.
If you have placed an order and wish to cancel it you may do this only within 48 hours of placing your order. Please email us at [email protected] within 48 hours of placing your order and we will cancel your order and provide you a full refund including the cost of the item plus shipping.
If you are not completely satisfied with your stock order you may return it to us for a refund.
In order to return your item please email [email protected] within 7 days of receiving your item quoting your order number and reason for return.
We must receive your returned item within 14 days of the delivery date. Please include your name on the parcel and send them back to us by express post to:
11/32 Ralph Street
Alexandria NSW 2015
Please note returns can only be done by mail and not in person.
Once received we will contact you to arrange your refund your item. Please note if you wish to return your stock item we will refund you the cost of the purchase only. We will not refund you for shipping costs of the gown.
Please note if you do not notify us and return the dress within the timeframe above we are unable to issue you with a refund.
Special order items have been made especially for you, so unfortunately we are unable to offer refunds for these items.
We conduct very thorough quality control before items are shipped. However, in the rare circumstance that you receive a defective or damaged item or the wrong item we will replace the item (depending on stock availability) or offer you a refund.
If you receive a defective, damaged or mis-shipped item please email [email protected] within 7 days of receiving your item quoting your order number and reason for return.
We must receive your returned item within 14 days of the delivery date. Please include your name on the parcel and send the item back to us by express post to:
Once received we will contact you to arrange your refund or exchange your item. If your item was defective, damaged or mis-shipped we will refund you for the cost of the item plus your shipping costs.
Returns are only accepted by mail. Please do not return your item to our showroom.
To exchange an item simply return your item in accordance with the above instructions and reorder your item on the website.
The minimum purchase order quantity for the product is 1
Warning: Last items in stock!
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The beauty is in the details of this long sleeve lace and tulle mermaid dress. The off-the-shoulder neckline dips into a flattering V while clear sequins provide subtle sparkle.
- Polyester- Sweep train - Back zipper; fully lined- Dry clean- Imported
To select the best size gown for you please review our sizing chart and measuring guide. If you need any further assistance please email us at [email protected].
Click here to view our returns policy
On each product page, a maximum delivery time is listed. This time period outlines how long your item will take to arrive at your delivery address, from the day of purchase. This delivery time is inclusive of production time, as well as shipping time.
Some of our 'Made to Order' items have longer lead times as they are being made especially for you. Please ensure you have checked this lead time in comparison to your wedding date. Please ensure you have also allowed some additional time for alterations once your dress arrives.
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